In this episode of Super U Podcast, Erik Qualman, also known as “Equalman,” sits down for an enlightening conversation with Heroic Productions’ VP of Client Brand Experience, Kitty Hart. Together, they dive deep into the world of sales processes and how technology is shaping the landscape of client connection.
The Changing Face of Buying and Client Connection
Kitty begins by shedding light on how the art of buying has transformed since the early ’90s. Gone are the days of mass marketing; today’s consumers crave a more personalized experience. Technology has played a pivotal role in this shift. People now prefer to arm themselves with knowledge before engaging with a salesperson. Kitty emphasizes, “If you have not infused technology into your sales process, you are going to have friction, you are going to have a really hard time reaching and connecting with people.”
LinkedIn: More than a Networking Platform
Kitty stresses the significance of LinkedIn as a powerful business tool designed to foster warm client connections. It’s not just a job-hunting platform; it’s a goldmine of information and networking opportunities. Kitty’s pro tip? Personalize your LinkedIn page with something that sets you apart.
The Game Changer: Hubspot CRM
Erik asks Kitty about the biggest CRM benefit of using Hubspot. Kitty points to Hubspot’s sequences and tasks, which have revolutionized her CRM experience. These tools empower sales teams to stay engaged with potential clients while automating manual tasks, making life easier and more efficient.
The Thrill of the Corporate Event Stage
One of Kitty’s favorite aspects of her role is the sheer diversity it offers. Heroic Productions specializes in corporate events that are nothing short of full-scale productions. The creative and theatrical elements of these events ignite her passion. Questions like, “What should the staging look like?”, “Who should grace the stage?”, and “How do we make them look and sound their best?” are all part of her daily excitement. Above all, Kitty underscores the importance of leaving attendees motivated, energized, and deeply connected to the companies they work for.
Matching Speakers and Entertainment to the Brand
Erik delves into the process of selecting speakers and entertainers for events, and Kitty shares a humorous anecdote about Harley Davidson’s infamous Milwaukee rally with a surprise guest – Elton John. As it turned out, he wasn’t quite the right fit for the motorcycle crowd. This highlights the critical importance of aligning speakers and entertainment with your brand.
Cutting-Edge Technology: Proto EPIC Hologram
Kitty also introduces us to exciting new event technology that can be utilized for speakers and entertainment, including the Proto EPIC Hologram machine. With this innovation, you can “beam” speakers or entertainers in live or pre-record their performances for your event, taking audience engagement to a whole new level.
A Parting Thought: Trust the Journey
Kitty leaves us with a powerful piece of advice: “Trust the journey that is in front of you.” Ever since an inspiring encounter with Martha Stewart, Kitty has been inspired to embrace fearlessness. Martha told her, “With preparation, there’s nothing to fear in personal life or business.”
So, dear readers, take a page from Kitty’s book and trust your journey. Embrace technology, personalize your network and client connections, and align with your brand. Who knows what incredible adventures and connections lie ahead when you do?