How AI is Transforming Event Personalization According to CVENT

Imagine getting an event experience that feels as seamless and intuitive as your Netflix recommendations. You show up, and everything—from the sessions you attend to the networking opportunities—feels tailor-made just for you. That’s the power of AI-driven personalization, and if you’re not leveraging it for your events yet, it’s time to start.

Why Personalization Matters More Than Ever

Think about the last time you had an amazing, personalized experience. Maybe it was the perfect ad popping up just when you needed it, or a delivery app remembering your favorite restaurant order. Those moments stick with you. On the flip side, so do the bad ones—like receiving an email that starts with, “Hey <<first name>>.” Oof.

According to Adobe’s 2024 Report, 71% of consumers expect brand interactions to be tailored to their needs. The same goes for event attendees. They want an experience that feels designed just for them, not a one-size-fits-all approach. When done well, personalization enhances engagement, improves satisfaction, and makes your event truly unforgettable. So, how do we personalize our events to perfection? CVENT has the answers.

Personalization in Events

Step 1: Get Your Data in Order

Before you can personalize anything, you need solid data. AI can help by cleaning up messy data sets—removing duplicates, normalizing job titles, and categorizing attendees into personas. But first, you need to gather the right data.

Here’s what to focus on:

  • Account Data: Industry, company size, customer vs. prospect
  • Contact Data: Interests, location, job function, job level
  • Event Attendee Data: Session selections, networking goals, accessibility needs

A simple way to collect this information? Registration forms, pre-event surveys, and post-event feedback. And don’t forget to integrate your data across systems—whether that’s syncing CVENT(or your event organization software of choice) with your CRM tool (HubSpot, Salesforce, etc.).

Step 2: Personalizing the Attendee Journey

AI can help make every touchpoint feel custom-fit. Here’s how:

  • Marketing & Communications: Use AI writing tools like Claude, CVENT Writing Assistant, and Synthesis AI to craft personalized speaker bios, exhibitor descriptions, and event messaging.
  • Webpages & Registration: Tailor registration forms with only relevant questions to improve completion rates. AI tools like HiveGPT and CVENT can help with this.
  • Session Recommendations: AI can analyze attendee behavior and suggest relevant sessions. If someone attended three sustainability sessions last year, why not recommend more this year? AI tools like Drift and CVENT Attendee Hub can make it happen.

Step 3: Enhancing the On-Site Experience

Once attendees arrive, AI can continue personalizing their experience:

  • Smart Networking: Suggest connections based on job function, industry, or shared interests.
  • Note Taking & Summaries: Tools like NotebookLM and Backtrack can help attendees organize and summarize session notes.
  • Event Highlights & Recaps: Create personalized event summaries, such as “You made 30 new LinkedIn connections!” or “You attended 5 sessions and engaged with 12 posts.”

Step 4: Repurpose & Keep the Engagement Going

The personalization doesn’t stop when the event ends. AI can help repurpose content into bite-sized clips for social media, generate post-event reports, and prove ROI with engagement stats.

The Personalization Circle: A Continuous Loop

At its core, personalization is about using data to understand your attendees, crafting experiences that make them feel valued, and then using their feedback to refine future events. When done right, it creates a cycle of engagement that keeps attendees coming back for more.

So, the next time you’re planning an event, ask yourself: How can I make this experience feel as personal as a great Netflix recommendation? Because when expectations are exceeded, attendees remember—and that’s what makes an event truly extraordinary.

Ready to take your event personalization to the next level? Let’s make it happen. Contact us!

To learn more about how AI can help with your event marketing, visit our AI: Event Marketing’s New Superhero blog post.

Color as a Catalyst: How to Boost Engagement with Event Design

The Heroic team recently had the pleasure of attending a presentation by Nicole Coon from Event Lab at Raise + Arrange on color in events and color theory—and let’s just say, she left a lasting impact. As an A/V production company, we use color to tell stories, just like all event professionals do.

Color isn’t just decoration—it’s a powerhouse tool that influences emotions, guides behavior, and strengthens branding. Whether you’re planning a high-energy fundraiser, an elegant gala, or a corporate gathering, the right color choices can elevate the entire experience.

Let’s dive into the magic of color theory and how you can use it to create impactful, unforgettable events.

Color as a Catalyst: How to Boost Engagement with Event Design

The Psychology of Color: More Than Just Pretty Hues

Color speaks a universal language, triggering emotional responses within seconds. Think about how a red “SALE” sign instantly grabs your attention or how a serene blue room makes you feel calm. When used strategically in event design, colors can:

  • Evoke emotions – Set the mood and atmosphere.
  • Influence behavior – Encourage interaction and engagement.
  • Reinforce branding – Strengthen recognition and trust.
  • Enhance aesthetics – Create visually stunning experiences.
  • Support themes – Tie everything together seamlessly.

Breaking Down the Color Spectrum

Each color has a personality. Understanding its psychological impact helps you make intentional design decisions.

🤎 Brown – Cozy, reliable, and earthy. Great for rustic themes or sustainability-focused events. Use it for wooden dining tables, warm-toned coffee stations, chocolate giveaways.

🩷 Pink – Warm, kind, and uplifting. Ideal for health, wellness, or women-focused events. Use it for custom pink cocktails, velvet lounge seating, donor recognition displays.

❤️ Red – Bold, urgent, and powerful. Perfect for calls to action and high-energy experiences. Use it for red carpet entrances, illuminated auction tables, donation stations.

🧡 Orange – Friendly, creative, and energizing. Encourages optimism and connection. Use it for bright centerpieces, citrus-themed drink stations, staff attire accents.

💛 Yellow – Cheerful, attention-grabbing, and optimistic. Best used in moderation. Use it for donation thermometers, inspirational signage, golden note cards.

💚 Green – Trustworthy, refreshing, and nature-inspired. Aligns with eco-conscious themes. Use it for greenery walls, progress-tracking uplighting, moss sculptures.

💙 Blue – Stable, professional, and calming. Works well for corporate or formal events. Use it for blue-themed gourmet stations, donor recognition gifts, aquatic projections.

💜 Purple – Luxurious, creative, and regal. A go-to for high-end galas and VIP experiences. Use it for floral backdrops, lighting transitions, unity-themed guest attire.

🖤 Black – Elegant, sleek, and mysterious. Ideal for modern and upscale aesthetics. Use it for black tie photo backdrops, dramatic chandeliers, mystery box fundraising.

🤍 White – Clean, minimalist, and timeless. Allows other colors to shine. Use it for white lounge furniture, ice sculptures, textured light projections.

Bringing Color to Life in Fundraising Events

Now that you’ve got the psychology down, how do you actually apply color in an event setting? Here are a few impactful ideas:

  • Make donation stations pop by using bold accent colors like red or yellow to guide guests.
  • Use lighting to set the mood by shifting between warm and cool tones throughout the event.
  • Incorporate color into food and drink with themed cocktails, desserts, and plating that reinforce branding.
  • Tie colors to storytelling by selecting hues that emotionally connect guests to your mission.
  • Create immersive experiences with backdrops, centerpieces, and decor that enhance the environment.

Final Takeaways: Your Color Game Plan

  • Colors evoke emotions—use them strategically.
  • Thoughtful color choices can drive engagement and donations.
  • Small changes can have a big impact.

So, the next time you’re planning an event, don’t just pick colors because they look nice—choose them with intention. Whether you want to energize, inspire, or create an air of sophistication, color is your secret weapon.

Now go forth and color your events with confidence!

Ready to bring your event to life with the power of color? Contact us today to start planning your next event.

Want more strategies to elevate your next fundraising event? Check out our blog post, Building Momentum in Giving: Strategies for Nonprofit Events, for expert insights on engaging donors and maximizing impact.

Navigating 2025: Transforming Event Trends from CVENT

The world of events and hospitality is evolving at lightning speed, and 2025 is shaping up to be a game-changer. CVENT dove into event trends they’re seeing rise to the top for the new year. From hyper-personalized experiences to smarter data strategies and the rise of field marketing events, there’s a lot to keep up with. The good news? AI and technology are making it all more achievable than ever. Here’s what you need to know to stay ahead of the curve.

Navigating 2025: Transforming Event Trends from CVENT

Personalization at Scale: More Than Just a Buzzword

Attendees expect personalization—think Spotify recommending your next favorite song or Netflix serving up your next binge-worthy series. The difference now? AI and data make it possible to scale personalization like never before.

How to Make It Work for You:

  • Go beyond basic demographics. Dive into your ideal customer’s pain points and challenges to craft tailored experiences that truly resonate.
  • Use pre-event, during-event, and post-event surveys to gather valuable insights and personalize follow-ups.
  • Remember: AI is only as good as your data. Get your data strategy in order so AI can do the heavy lifting effectively.

Data Activation: From Overload to Actionable Insights

We’re swimming in data, but making sense of it all? That’s where the challenge lies. The key is turning data into something useful—something that fuels better decision-making and enhances attendee experiences.

The Must-Have Event Tech for Success:

  1. Simplify Your Processes – Invest in technology that streamlines planning and execution.
  2. Amplify Your Brand – Use tools that reinforce your core values and messaging to attendees.
  3. Measure Your Results – Ensure your tech stack helps track event performance and ROI.

Making Data Work Across Systems:

  • Organize and reinvest in your data so AI can better understand and utilize it.
  • AI is changing how event professionals handle RFPs. Suppliers can use AI to pre-fill responses, speeding up the process while still meeting planners’ expectations for quick turnaround times.
Navigating 2025: Transforming Event Trends from CVENT

Field Marketing Events: The Growth Driver You Can’t Ignore

Field marketing events are booming, and technology is the secret weapon to scaling them effectively. These local, targeted events create meaningful connections and drive business growth—when done right.

Pro Tips for Success:

  • Share your collected data with suppliers for a smoother experience—give caterers a list of dietary restrictions, ensure the production team knows if closed captioning is needed, and so on.
  • Prioritize Return on Relationships (ROR)—invest in partnerships with vendors and planners.
  • Unique venues with “Instagrammable” moments are in demand—attendees love sharing their experiences, so create spaces they’ll want to post about.
  • Your events are content goldmines—listen to audience feedback and use event content to fuel future marketing efforts.

Event Trends Concluded

The future of events and hospitality is all about smarter personalization, better data utilization, and the continued rise of impactful field marketing events. By embracing AI and the right tech tools, event planners and hospitality professionals can create unforgettable experiences that keep attendees engaged and drive business success. Ready to navigate 2025? Let’s make it happen!

Looking to make your next event truly shine? Contact Heroic Productions today—let’s create something extraordinary together!

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