Experiential Marketing

Three Must-Address Focal Points for Event Pros: MPI’s Meetings and Events 2024

Posted on by McKenna LaFave

Ready to level up your Meetings and Events in 2024? Meeting Professionals International (MPI) interviewed three event pros to discuss the three most important components on which people are increasingly focused. These are the three crucial areas that demand keen attention: staffing, inclusivity, and wellness. Let’s dive in and see how you can ace these focal points with flair and finesse.

Event Pros 2024

Staffing: Working Smarter, Not Harder

While there seems to be a need for more staff, many don’t seem to have the budget or resources to onboard more personnel. Molly C. Marsh, CMP, Director of Education and Events at AMR Management Services states, “Our company has struggled to find, specifically, qualified individuals in the program development side of the industry. Those who work with speakers, planning committees, and do our event marketing have been hard to come by, while our events team that focuses on project management and logistical execution for meetings and conferences has remained very strong.” So, with rising hospitality costs and stagnant budgets, it’s time to get creative. Cue the “not so new” kid on the block, AI! Let’s tap into some “creative efficiency” and lighten the load without breaking the bank.

Inclusivity: It’s About People

When it comes to inclusivity, event professionals are being more aware and intentional. So, how do we shake things up? It’s simple: start with people. Jennifer Lazarz, Events Planner and Tradeshow Manager at Medical Informatics Corp says, “Our industry is poised to make a positive impact by ensuring that we work with each other to have inclusivity in our speakers and presenters event-wide [as well as] diverse representation in thought leadership to drive inclusivity and planning strategy.” Forget the RFP jargon for a sec and focus on fostering an environment where everyone feels seen, heard, and valued. Let’s make inclusivity the heart and soul of our planning strategy!

Event Pros Wellness in Food

Wellness: Healthy Events = Happy Attendees

Thomas Counts, Director of Sales at GettinLocal, is preaching the wellness gospel loud and clear. “The meetings themselves should be part of a wellness plan,” he asserts. Imagine kicking off the day with a refreshing yoga session or organizing an afternoon team walking tour around the city hosting your event. These activities not only promote bonding but also contribute to overall health and well-being.

It’s no secret that many corporate meetings start off on the wrong foot with unhealthy breakfasts, followed by equally unhealthy lunches and dinners, topped off with cocktails after a long day of sitting. However, there’s a better way forward. Wellness initiatives like quiet rooms, designated workspaces, and offering healthy food options can help cut through the noise of these bustling events. 

Thomas recounts a recent trade show experience where a booth encouraged visitors to unleash their creativity with watercolor. It was a simple yet effective two-minute break that left him feeling refreshed and revitalized.

Molly adds another layer to the discussion, noting, “With continuing education a primary focus for many association meetings and conferences, it is very difficult to get buy-in to take away a breakout room to use for a quiet space, or to have longer breaks to allow participants to decompress between sessions. But those are outdated ways of thinking that we really need to continue to chip away so that we can provide healthier experiences for all.”

Event Pros: Level Up for 2024!

In a nutshell, whether you’re harnessing the power of AI to streamline your operations, championing diversity and inclusivity from the get-go, or adding quiet rooms to your next meeting, change is on the horizon for the events industry. So, let’s roll up our sleeves, get creative, and make 2024 the year of unforgettable events!

Download MPI’s full comprehensive Meetings and Events 2024 report by visiting their website.

To see how Heroic Productions can help you plan your next event, contact us.

To learn about marketing events in 2024, visit our blog.

Kitty Hart Shines on Your Brand Amplified Podcast: Inside the World of Experiential Marketing

Posted on by McKenna LaFave

Ever wondered how a brand can sweep you off your feet, creating those magical moments you just can’t stop raving about? Get ready to satisfy that curiosity as Anika Jackson dives deep into the vibrant world of experiential marketing with the amazing Kitty Hart, Heroic’s VP of Client Brand Experience on Your Brand Amplified Podcast. Together, they embark on an insightful journey through this ever-evolving landscape that’s all about captivating hearts and igniting senses.

Kitty: The Experiential Marketing Maestro

Kitty’s expertise lies in experiential marketing. “Any touchpoint we have with a customer is an experience,” Anika states wisely. Kitty sheds light on the fact that while experiential marketing isn’t new (it goes way back to the 1800s!), its importance has skyrocketed in our digital age. Despite our digital immersion, there’s an irreplaceable need for physical brand experiences. Yet, in today’s world, surprising and delighting audiences has become a delightful challenge.

Your Brand Amplified Experiential Marketing

The Evolution of Experiential Marketing

The evolution of corporate event marketing has been nothing short of fascinating, especially in our work at Heroic. From national sales meetings to incentive trips, we traverse diverse terrains. Even though our focus is often corporate, it’s crucial to remember that whether it’s business-to-business or business-to-consumer, we’re all humans seeking genuine connections. We want attendees excited about events, feeling the pulse of momentum, and leaving refreshed and more connected to the company and their goals.

How to Incorporate Experiential Marketing

Establishing a solid foundation rooted in your company’s core values is key to integrating experiential marketing. Go back to basics: What defines your brand? Who are your customers, and what drives them? Once you have these insights, let creativity soar. Collaboration across departments is vital here, and don’t let budget constraints dampen imaginative sparks! Kitty emphasizes that any brand, big or small, can weave experiential marketing magic by focusing on one sense at a time and building experiences around it.

The Hybrid Experience: Blending Physical and Virtual

Many companies now blend in-person and virtual experiences to accommodate diverse needs. Whether it’s remote employees, geographical challenges, or budget considerations, creating dual experiences has become essential. This duality necessitates crafting tailored experiences for both physical and virtual participants, ensuring everyone feels engaged and valued.

The Importance of Business Development

Kitty’s sales success stems from selling experiences that unite people and brands. Her mantra? Seeing consumers as humans first, not just potential buyers. Today’s consumers are savvy and seek authenticity over pushy sales tactics. Anika notes that, “the new equivalent of the old, pushy sales person is the LinkedIn inbox.” Building genuine relationships and leveraging referrals are key strategies. Kitty’s sales superpower? Wholeheartedly believing in what she sells. She states, “I’m just a matchmaker finding people who need what we have.”

Kitty concludes with a powerful message: let’s value the experience and wisdom of individuals, regardless of age. Women over 50 bring immense value and insight, just as 20 somethings offer fresh insights. Respect and collaboration across generations enrich our experiences and drive innovation forward.

In Conclusion: Embracing Experiential Magic

As we conclude our journey through the realm of experiential marketing with the effervescent Kitty Hart, one thing becomes abundantly clear: magic happens when brands connect with audiences on a human level. From understanding core values to crafting immersive experiences, the key lies in authenticity, creativity, and genuine connections.

To have your own conversation with the experiential marketing maestro herself, contact Kitty Hart.

To learn how to incorporate stellar audio/visual production into your next event experience, visit our website.

Kitty Hart on The Faces of Business Podcast: Creating Unforgettable Events

Posted on by McKenna LaFave

At Heroic Productions, we were fortunate to have our very own Kitty Hart, our VP of Client Brand Experience, as a guest on The Faces of Business podcast with the one and only Damon Pistulka. In this episode, Kitty takes a deep dive into the world of brand experiences, unraveling the secrets behind creating unforgettable events that truly resonate with audiences.

Kitty Hart: A Marketing Maven

Kitty isn’t just your average marketing professional; she’s a visionary with over 28 years of experience, specializing in breathing life into brands through strategic storytelling, impactful brand strategy, and innovative experience design.

The Value in Event Production

According to Kitty, her favorite part of working at Heroic is all about setting a stage and ensuring the people on stage are seen, heard, and remembered. The most thrilling moment for her team is seeing a concept evolve into a spectacular reality. It’s a journey that can take up to a year, from brainstorming ideas and creating room renderings to the actual event day. Her secret insight: being “on comm” with a headset during an event is the key to understanding all the behind-the-scenes magic that goes into producing these top-notch events.

At Heroic, our mission is crystal clear: our client is the hero. We’re not here to take the spotlight; we’re here to ensure our clients shine. Our happiness stems from their satisfaction. It’s essential for our customers to select a production partner who can execute flawlessly and be the expert in stage design, audio, and lighting. So when that speaker steps onto the stage, they don’t have to worry about technical glitches or whether the audience can see and hear them.

Kitty explains how some of our events span several days, which means our team needs lots of stamina. Consequently, staffing and crew management play pivotal roles in ensuring everything runs smoothly.

The Faces of Business Featuring Kitty Hart and Events

What Sets Events Apart?

“It drives a constant focus on creativity,” Kitty emphasizes. Many of our clients host the same event year after year, and they’re eager to keep things fresh. They often draw inspiration from outside their industry to inject new life into their corporate events, especially considering that the current workforce spans four different generations.

Kitty’s personal favorites are events that incorporate music and impactful lighting. “Surprising and delighting people is becoming increasingly challenging,” she notes. Beyond visuals, the choice of speakers and entertainment plays a substantial role. Transforming a simple ballroom into a rockstar experience is no small feat. When you can infuse as many of the senses into an experience, the more impactful that experience becomes. “It’s the senses that drive our memories,” Kitty notes.

Additionally, she goes on to mention a baseball stadium that pumps the smell of cotton candy into their stadium! Using scent to elicit the feeling of hunger and nostalgia. 

Challenges in Events

Damon inquires about the most challenging event Kitty has ever been a part of. She recalls an event for a beauty brand Heroic worked on. It spanned multiple days, with exceedingly high expectations, especially for the staging. It was a haircare product, and the main event was a fashion show. The event was one of our larger projects, demanding long and high-energy days. Our team was a part of keeping that energy high.

Education, entertainment, and networking are the key components to corporate events. With consumer brands, getting products into people’s hands to sample is a big part of it. For B2B clients, it’s about designing an engaging experience that goes beyond traditional PowerPoint presentations. Recreational time for attendees is undoubtably crucial for maintaining attention spans.

Success!

When asked about success, Kitty reflects on Super Bowl 52 event hosted on Nicollet Mall in Minneapolis. Our crew endured long days in subzero temperatures, but the event was nothing short of amazing. Over a million people flocked to Minneapolis for the Super Bowl festivities. Being part of such a remarkable event in our hometown was truly life-changing.

What’s Next for Events?

What’s next for event production? For Heroic, we’re keeping a watchful eye on AI, and we’ve also got our hands on the new Proto Epic hologram machine!

As Kitty and Heroic look to the future, one thing remains constant: our unwavering commitment to making every event exceptional. So, whether you’re hosting a corporate extravaganza or a show-stopping product launch, you can count on Heroic Productions to be the secret ingredient that transforms ordinary into extraordinary.

Stay up-to-date on what’s next in event tech with our latest blog post.

To get in touch with Heroic for your next unforgettable event, contact us.

Marketing Events in 2024

Posted on by McKenna LaFave

Welcome to the dynamic world of marketing in 2024! In this ever-evolving landscape, launching a new event or navigating the impact of AI on your job requires a strategic approach. Buckle up as we dive into the exciting realm of marketing trends, effective strategies, and the game-changing role of AI.

Marketing a Brand New Event

The Devil is in the Details

Embarking on the journey of marketing a brand-new event? Unleash the power of uniqueness! Begin with attention-grabbing information that leaves your audience curious and hungry for more. Save the logistical nitty-gritty for later and focus on what makes your event unmissable.

Google is Your Superhero

Structured data through coding or using a service like Eventbrite will help land your events high on Google. That way when people simply search for current events in your area, your event will be listed at the top. Rise above the noise and give your event an opportunity to shine!

Tap into Your Network

Networking at other events to build relationships and invoke interest in your own event is a simple and easy “boots on the ground” way to get your message out. Also, don’t forget your existing network of friends, family, and coworkers—let them amplify your event’s reach.

Pro Tip: Create a checklist for event promotion across platforms to leave no stone unturned. If you see an event somewhere, write where you saw it and use it in your own marketing strategy!

How do I track the results of my event?

Face-to-Face Tracking

Engage directly with your audience at the event. Ask them, “How’d you hear about this event today?” One-on-one interactions are golden for gaining valuable insights.

Digital Tracking: Tell Tale Signs

Monitor the metrics on event day. Did your website traffic surge? Were calls and email inquiries off the charts? Leverage hashtags and QR codes to make online tracking a breeze. Set up these mechanisms well in advance for a seamless tracking experience.

Survey Says

We all love a good survey! Don’t we? Surveys are a great way to gather after event data, but they tend to not garner a ton of response. Consider offering a giveaway with your survey to get more hits.

Pro Tip: Purchase a new domain or create a new URL exclusively for event attendees. This will give you complete accuracy when determining which hits came directly from your event. 

Have No Fear, AI is Here

AI is a game-changer with untapped potential. Explore its prowess, especially for small budgets—let it assist in writing, editing, and organizing data. Embrace AI for brainstorming; throw ideas into the mix and witness the innovation. As we navigate the generational shift in the workforce, AI bridges the gap, alleviating shortages and enhancing efficiency.

New Trends in Marketing

Continuing to bridge the gap between offline and online marketing remains of the utmost importance. Crafting a strategy that seamlessly integrates both realms is key. Traditional and digital marketing should always both be a part of the conversation. Prioritize quality over quantity in your content, and opt for soft calls to action for maximum impact. Lead time is your ally—plan projects with a buffer that can adapt to change. And always remember, gratitude goes a long way in building lasting connections.

In the ever-evolving world of marketing, staying ahead means embracing innovation and adapting to trends. Whether you’re orchestrating an event, navigating AI’s impact, or exploring the latest marketing trends, the key is to stay agile, creative, and open to possibilities. Here’s to your marketing success in 2024 and beyond!

To see what’s new in event technology, visit our blog.
To see how Heroic Productions can help make your brand’s story shine, contact us.

Kitty Hart: Building Brands Through Events on Digital Velocity Podcast

Posted on by McKenna LaFave

Our powerhouse VP of Client Brand Experience, Kitty Hart, recently stole the spotlight on the Digital Velocity podcast, hosted by the dynamic duo, Erik Martinez and Tim Curtis. They dove deep into the world of building brands through events that are not just memorable but downright life-changing.

Business development is the name of Kitty’s game. She currently sits in this seat selling experiential meetings and events. She’s got this knack for selling experiential meetings and events that are more than just gatherings – they’re highly architected experiences where nothing is left to chance. Why? Because connecting brands and people is both a science and an art. It’s about creating events that hit you right in the feels – engaging all the senses.

So, where does it all start? According to Kitty, it begins with a simple yet tremendously important question: “Why are we doing this?” Then, in a world where we’ve seen it all, the challenge for event and marketing teams is to ask, “how can we do this event differently from how we have done it in the past?” It’s important for returning audience members to look forward to the event year after year. 

And here’s a nugget of wisdom – just because we live in a digital age doesn’t mean experiential marketing takes a back seat. Take Uber, for instance. Identifying super users, they crafted a unique dining experience on an Uber-branded bus for 12 lucky souls with a celebrity chef. The physical experience was intimate but the buzz those super-users created through social media was through the roof!

Now, creating buzz isn’t exclusive to consumer brands. B2B marketers, it’s time to embrace the buzz! Heroic’s corporate events aren’t just about meetings, education, and a bit of entertainment sprinkled in; they’re about creating experiences that people can’t wait to share.

In the world of Heroic, collaboration with brands is more than a partnership – it’s setting the stage, literally and figuratively. As Kitty puts it, “All the world’s a stage. We are going to help your brand show up on that stage in the very best way that it can.” Crafting the narrative is key.

In-person events are evolving, now often accompanied by a virtual component. It’s like creating two different worlds – one for the in-person audience and one for the virtual voyagers. Holding the attention of virtual attendees is crucial; after all, distractions are just a click away.

Kitty brings up her Starbucks example. Describing how Starbucks must tailor experiences to different customers. Customers who go through the drive through, customers who come in, order and sit down, and customers who come in and order their coffees to go. Each of those customers need a different tailored approach. 

“Event marketing is a tried and true method of marketing,” Kitty says. It is unmatched and worth every penny. 

She leaves us with “the next big thing in your industry will come from another industry.” So stay on top of marketing trends! Identify things that can be applied to your business.

Ready to dive deeper into the world of brand-altering experiences? Connect with Kitty and let’s create some magic!
Need help planning a hybrid event? Download our Hybrid Event Planning Guide!

Experiential Marketing with Kitty Hart on LifeBlood Podcast

Posted on by McKenna LaFave

Heroic’s own marketing maven, our VP of Client Brand Experience, Kitty Hart, shares some serious wisdom on the LifeBlood podcast. She dived into the thrilling world of experiential marketing alongside George Grombacher.

Experiential Marketing

Experiential marketing is extremely important during this day in age. Kitty rightly points out that despite everything going electronic, people still crave real, physical connections with brands. “We live in such a digital age. Everything is electronic, but people still want to have a physical experience with a brand,” she mentions. Face-to-face interaction remains an essential need.

Experiential Marketing with Kitty Hart on LifeBlood Podcast

What Even is Experiential Marketing?

Kitty describes experiential marketing as, “Designing a physical experience where the brand shows up in a space and interacts with a person.” And guess what? This concept isn’t exactly fresh; it traces back to the 1800s. She shares intriguing anecdotes about the World’s Fair in Chicago. Providing examples like Wrigley’s handing out pieces of chewing gum, Aunt Jemima dishing out pancakes from their new mix, and Cracker Jacks giving away their product for people to try. It’s all about putting tangible samples in people’s hands to tickle their senses.

The Key to Success

She emphasizes that successful experiential marketing hinges on creativity, uniqueness, and an element of surprise. However, she underlines that authenticity to the brand is crucial. “The best experiential marketing campaigns are shareable,” Kitty stresses. Marketers should aim for experiences that people can’t help but share on social media, and they should consider this when planning events and experiences. 

According to Kitty, whether you’re in the B2B or B2C realm, it all boils down to “people to people.” Connecting with your audience on a personal level is key.

And here’s the kicker: engaging people’s senses is paramount in experiential marketing. Kitty delves into how sensory elements like scent, taste, and sound create lasting memories tied to experiences, influencing branding and marketing strategies. She sheds light on the impact of scents, citing baseball stadiums that infuse the air with the scent of cotton candy, ultimately evoking feelings of nostalgia and hunger. It’s like a sensory trip down memory lane! While it’s not necessary to tap into every one of the senses all the time, it is important to find opportunities to infuse the ones that will make the most impact. 

Experiential Marketing at Heroic Productions

Kitty notes that Heroic Productions primarily works with mid to large-sized companies, orchestrating elaborate corporate events aimed at delivering impactful messages through stage production, focusing on details, and ensuring a memorable experiences for attendees. However, she highlights that even smaller organizations can leverage experiential marketing techniques to enhance their events.

Kitty’s insights truly paint a vibrant picture of the exciting world of experiential marketing. If you missed the podcast, don’t worry – we’ve got you covered! Keep up with Kitty for more marketing insights and remember, it’s all about creating those remarkable, shareable experiences that leave a lasting impact!

Let’s explore how you can create memorable and shareable experiences for your audience, contact us.

Learn how to leverage sensory elements, surprise, and authenticity in your brand experiences with our Corporate Event Strategies Guide.

Shakespearean Kitty Hart on Thoughts That Rock Podcast

Posted on by McKenna LaFave

Hey there, fellow champions of personal and professional development! We’re excited to bring you the highlights from Kitty Hart’s recent appearance on the Thoughts That Rock podcast with hosts Jim Knight and Brant Menswar. Kitty, Heroic Productions’ VP of Client Brand Experience, shared three transformative thoughts on how to become the star of your own show every day.

Shakespearean Kitty on Thoughts That Rock Podcast

THOUGHT #1 – View All the World as a Stage & Every Person a Player

To quote Shakespeare Kitty says, “All the world’s a stage and all the men and women merely players.” This profound thought holds the key to success both personally and in the business world. So, how do we apply this wisdom in our daily lives?

  • Lists as GPS: Think of your to-do lists as your guiding stars. But remember, it’s not just about having a list; it’s about tackling it with purpose and enthusiasm.
  • Dress for Success: Everything you do helps you create your own personal brand. This starts with the clothes you wear and how you present yourself. Kitty suggests thinking about the people you will be interacting with for the day and “level up one.” This shows people that you care and have come to the table prepared. 
  • Are You the Star or an Extra?: Brant challenged us to think about our daily approach. Are you treating each day like you’re a star in your own show, or are you merely an extra in someone else’s story? Remember, your power lies in your ability to take the lead.

THOUGHT #2 – Be Who You Are: It’s All About Authenticity (To Thine Own Self Be True)

People see through inauthenticity. Kitty passionately rejects the notion of “fake it till you make it.” Instead, she encourages you to manifest and work towards the life of your dreams. 

  • Authentic Armor: Authenticity is like a protective coat of armor. It’s crucial to find your voice and stick with it.
  • Adapt Without Compromising: Jim reminds us that it’s okay to adapt to different audiences, but your core beliefs, values, and goals should always stay the same. The show must go on, even if you need to leave some baggage at the door.
  • Discover Your Non-Negotiables: As Brant puts it, “You can’t be authentic until you figure out what your non-negotiable values are.” These principles are your compass in the vast world of life and work.

THOUGHT #3 – Bring Out the Best in Others

Kitty concluded her podcast appearance with yet another Shakespearean gem, “We know what we are but not what we may be.” It’s all about bringing out the best in others and fostering an environment of growth and support. 

  • Acknowledgment and Encouragement: Celebrate the strengths of others by acknowledging their talents. A simple compliment can have a tremendous impact. There is enough room for everyone to win.
  • The Power of Leaders: Brant emphasized the importance of strong leaders, citing Michael Jordan as an example. While we need “Mr. Rogers” vibes, we also benefit from those who challenge us to be better. Healthy competition can be a powerful motivator.
  • Choices in Leadership: Remember, there’s no one-size-fits-all approach to bringing out the best in others. Leaders may need to tailor their approaches when deciding how to inspire and lead, but the common goal is to help everyone reach their full potential.
Shakespearean Kitty on Thoughts That Rock Podcast

So, there you have it! Three powerful thoughts to help you become the star of your own show every day. With Kitty’s wisdom and a touch of Shakespearean inspiration, you’re well on your way to achieving your personal and professional goals.

Let’s embrace each day as our own show, and make it a blockbuster worth watching!

Explore more about Heroic Productions, visit our website.

To get in touch with Kitty Hart directly, simply shoot her an email.

Kitty Hart’s Heroic Insights: Sharing Marketing Wisdom and Event Planning Tips on Legacy Leaders Podcast

Posted on by McKenna LaFave

Our VP of Client Brand Experience, Kitty Hart, had the opportunity to go on Legacy Leaders Podcast with hosts Stan Miller and Katie Beth Hand. Kitty brings over 28 years of experience in the sales and marketing industry, and her mission is clear: to champion the transformational potential of physical experiences for individuals and businesses alike. As she shares her insights, event planning tips, and experience, Kitty’s passion for what she does shines through.

Legacy Leaders cover art- Event Planning Tips With Kitty Hart blog featured image

Kitty’s Journey: From South Dakota to Minneapolis

Kitty’s journey began in South Dakota, but she’s called Minneapolis home for the past 30 years. Her career has been a winding road through business development, branding, design, and experiential marketing. She emphasizes the connection between sales and marketing, highlighting how each experience and role she’s had has contributed to her expertise in the field.

The Heroic Brand Experience

As the VP of Client Brand Experience at Heroic Productions, Kitty explains that the “hero” in the name represents our clients. Our mission is to ensure that clients emerge as the heroes of their own stories when they engage with us. Whether it’s a product launch, a sales kick-off, or employee recognition, Heroic Productions’ role is to make our clients shine.

The Magic of Experiential Marketing

Kitty’s passion for experiential marketing shines through as she discusses its power and creativity. She emphasizes that even in conservative industries, there’s room for creative marketing. The key is understanding your audience and finding unique and surprising ways to engage them. While experiential marketing isn’t new, it constantly evolves to keep up with changing expectations. “The challenge,” Kitty notes, “is to consistently surprise and delight people.”

Examples of Experiential Marketing

Kitty provides two diverse examples to illustrate the versatility of experiential marketing. For a conservative financial services company, Heroic Productions orchestrates multi-day events in large venues, ensuring that every detail is meticulously planned. The goal is to make every client look good to their executives.

On the other hand, for a major beauty brand, we hosted a fashion show with runway models, focusing on creating an engaging and energetic atmosphere. The aim is always to design an experience that leaves a lasting impact and has attendees eager to return.

Kitty’s Expert Event Planning Tips

Pitfalls to Avoid

Kitty doesn’t shy away from discussing the common mistakes she’s seen in event planning. Long lines, underestimating restroom and power needs, and inadequate sound and lighting can all mar an event experience. Her advice? Don’t leave any detail undesigned.

The Importance of Early Planning

For those looking to plan engaging and impactful events, Kitty’s golden nugget of advice is to start as early as possible. Kitty says, “So there’s an interesting trend that has happened over many years and that is that the planning window has continued to shrink.” A longer planning window allows for a better end product, regardless of the event’s size or budget.

The Impact of COVID-19 & Navigating Future Events

Kitty acknowledges the devastating impact of COVID-19 on her industry, with overnight cancellations of major events. Yet, she notes that the industry has bounced back as in-person events have returned. While virtual events gained prominence during the pandemic, they haven’t replaced the value of in-person gatherings. However, many clients still seek a virtual component to include a wider audience, especially, when budget is a factor. However, as Katie states, “It’s a whole different world to engage a virtual audience.” 

Image of Please Welcome, a Heroic hybrid event

The Starbucks Analogy

In closing, Kitty draws an analogy between event experiences and Starbucks’ diverse customer base. She describes at least three types of Starbucks customers. The customer that parks their car, comes in, orders, gets their order, and comes out. The person who is going to come through the drive-through. And the person who drives to Starbucks, gets out of the car, goes inside and orders, gets their order, and sits down. Just as Starbucks caters to various customer preferences, event planners must consider different interfaces for in-person and virtual attendees.

Event Marketing Matters More Than Ever

In this illuminating conversation, Kitty Hart leaves us with a final thought: marketing is essential, especially during recessions. Cutting back on marketing can cause a brand to disappear from the public eye. In a world where marketing is gaining the respect it deserves, businesses must recognize its pivotal role in their success.

To learn more about Kitty, or to get in touch with her, visit our website.

To learn more about planning your next hybrid event, download our Event Planning Guide.

Kitty Hart on MVP Experience With Steph Silver: Creating Your Brand Experience

Posted on by McKenna LaFave

Welcome to a lively discussion featuring our very own VP of Brand Experience, Kitty Hart, who recently appeared on MVP Business with Steph Silver. Their conversation revolved around the captivating world of creating a brand experience that truly resonates with your audience.

Selling Brand Experience

Steph shares a powerful insight right off the bat: “Sales is marketing and marketing is sales; it’s just a different way of communicating.” Kitty wholeheartedly agrees, stressing that the synergy between these two facets is crucial in today’s rapidly evolving landscape. Historically, the age-old rivalry between sales and marketing has been a challenge.

The landscape of consumer behavior has undergone seismic shifts. Kitty asserts that this transformation isn’t solely driven by technology but is deeply intertwined with it. “When sales and marketing work together” Kitty affirms, “there is a more seamless buying experience.” It’s essential to craft a journey that customers want to embark on before making a purchase. Informed customers now rule the roost, turning cold calls into relics of the past. This is where marketing steps up, evolving drastically to cater to this shift. Sales teams must relay customer queries to marketing, fostering the creation of relevant and indispensable content.

The concept of selling to humans, not just consumers, is pivotal. Experiential marketing hinges on a blend of science and experience. Kitty describes the captivating scent of movie theater popcorn that greets you as you enter a theater. These memorable experiences evoke emotions that spur us to share with others. It’s all about cultivating feelings.

Kitty shares a personal revelation about her relationship with selling: “I realized I wasn’t selling. I was simply finding people who had a need for what we did, really well.” This encapsulates the art of genuine salesmanship.

History of Experiential Brand Experiences

The ascent of experiential marketing has been a thrilling spectacle, with brands embracing and unleashing its potential. Interestingly, experiential marketing traces back to the 1800s, proving it’s not a new concept. Kitty delves into history, citing the iconic World’s Fair and how Wrigley’s chewing gum distribution was a prime example of a brand incorporating taste into their experience.

Redefining Corporate Events

Reimagining “corporate events” is next on the agenda. Just because “corporate event” has the word “corporate” in front of it, doesn’t mean it has to be boring. Rather, they should rejuvenate employees’ love for their company and leave them feeling valued and inspired. This encapsulates the essence of creating a brand experience for corporate events.

As the world reopened post-pandemic, the allure of in-person events resurfaced, though virtual alternatives remain popular. Virtual components offer cost-saving advantages, widening the event’s reach. Yet, crafting distinct experiences for in-person and virtual attendees is paramount.

Innovation should take center stage. Kitty emphasizes the importance of having team members receptive to groundbreaking ideas. Ideas on paper are mere potential until brought to life. Steph chimes in, stressing the value of diverse perspectives in brainstorming sessions.

Steph provocatively prompts: “What’s your brand experience map?” This pertains to every facet of your brand, be it events, physical stores, or shipping processes. Feedback gleaned from social media holds the key to refining your brand experience. Kitty admits, “Surprising and delighting people is increasingly challenging.” Ultimately, it’s about the emotions you evoke.

Kitty Hart’s insights on creating brand experiences are invaluable, and her chat with Steph Silver brings a refreshing perspective to the forefront. In today’s corporate landscape, the marriage of sales and marketing, the allure of experiential marketing, and the meticulous crafting of brand experiences emerge as pivotal themes. The journey continues, shaped by a world hungry for authentic connections.

Creating a Meaningful Brand Experience With Heroic

Heroic Productions takes event management seriously. Our approach ensures the event’s message is not only seen and heard but deeply felt, all while aligning seamlessly with the company’s strategy.

To learn more about brand experiences and chat with Kitty Hart, visit her page and listen to more of her podcast episodes here.

To find out more about event strategy, download our Event Strategies Guide here.

Unleashing the AI Magic: Heroic Productions Hosts Epic AI Event for Marketers’ Community

Posted on by McKenna LaFave

Brace yourselves, marketing mavens! On Tuesday, August 8 from 3 – 5 p.m. Heroic Productions had the pleasure of hosting Marketers’ Community’s AI event with an exciting panel discussion surrounding the power of artificial intelligence. We teamed up with the dynamic duo, Laura King and Abby Kelsey, to welcome a whopping 120 marketing wizards into the captivating realm of STUDIO15. Who knew AI could be this enchanting? We did! 

Before we begin, explore pictures from the event!

Image of the panelists and Heroic
Image of the panelists
Image of the panelists
Image of the panelists
Image of the panelists and STUDIO15
Image of panelists laughing
Image of panelist

Setting the Stage for a Thought-Provoking AI Event

The spectacle kicked off in style as thirsty networkers arrived, grabbed a beverage and began lively conversations. Beyond the usual suspects of beer, wine, and sodas, our salute goes to Jen Gilhoi from Zero Proof Collective for curating a non-alcoholic sanctuary that raised the bar. While the lobby buzzed with anticipation, behind the scenes, the Heroic team and our esteemed panelists were cooking up a storm in the studio.

As the studio doors swung open, guests were mesmerized by a kaleidoscope of Marketers’ Community’s signature colors: purple, pink and orange with fun projected graphics, and dance-worthy tunes. The stage was set with the extraordinary minds including: Tim Brunelle (AI-Generative Creative Consultant, Creative Leader, Adjunct Professor at Minneapolis College of Art and Design), Mona Askalani (Director of Digital Capabilities at General Mills), Garrio Harrison (Partner & CRO at Stoneford Partners), and Heather Boschke (Marketing Leader, Professor, Owner of Buddha Birdie & Vogel Venture). As the studio filled to the brim with 120 curious marketers, the atmosphere hummed with anticipation.

Shining Stars of This AI Event: The Expert Panelists

The panel captivated audiences as they discussed the power of AI and the reasons why marketers should embrace the new technology, not shy away from it. Things like proofreading, client research, competitor analysis, and data interpretation are just a few of the ways AI can add productivity and quality to marketers’ everyday work. The verdict was unanimous: embracing AI is not a choice, it’s a necessity. The message was clear – AI isn’t here to steal your thunder; it’s here to amplify your brilliance. The panel’s golden advice? Dive into AI with wide-eyed enthusiasm, experiment with it (within company guidelines), and most importantly, approach this new technology with optimism! The panel discussion ended with an influx of questions from the audience that led to intriguing discussions.

At the end of this AI event, marketers were encouraged to stay after to chat with the panelists, snack, and network. Excitement surrounding the topic was seeping out of everyone as they trickled out of STUDIO15 with a newfound knowledge and respect for AI. And we, at Heroic Productions, had achieved our mission: to spark curiosity, inspire creativity, and forge new connections! 

Create a Mind-Blowing Event of Your Own With Heroic

To learn more about how you can host your next event in STUDIO15, visit our website or contact our VP of Brand Experience Kitty Hart.

Kitty Hart & Dacia Coffey Dive Into Experiential Marketing on Corporate Caffeine

Posted on by McKenna LaFave

Heroic Productions’ own VP of Client Brand Experience, Kitty Hart, was recently a guest on Dacia Coffey’s podcast, Corporate Caffeine. Like a dose of caffeine, the conversation was all energy as they dug into the topic of experiential marketing. 

Photo of Corporate Caffeine- Experiential Marketing on Corporate Caffeine blog

The Real ROI of Experiential Marketing

Heroic knows experiential marketing is one of the most prominent forms of event marketing used today. As Kitty states, “There’s real science behind this. There’s a reason that when brands create experiences that bring in as many of the senses as possible those brands create better connections.” 

Kitty went on to describe the main purpose of experiential marketing, and events in general, stating, “Whether we are talking business to business or business to consumer, it’s all people to people, and people want to feel something.” The two discussed the importance of patrons leaving an event feeling something, so much so that they leave talking about what they experienced. And they want to continue talking about it and sharing their experience with the brand. That’s the real return on investment!

The biggest challenge in events today, as Kitty explains is, “It’s become kind of hard to surprise and delight people.” This is a challenge that Heroic knows all too well as many clients repeat the same events annually. The team at Heroic needs to generate ideas for new and exciting experiences for attendees. Kitty describes one area in which you can breathe new life into your event — speakers, and entertainment. Investing in a great speaker or lively entertainment can really leave a lasting impact on an audience. She describes an event in which every transition throughout the day was led by a DJ and another where the client, which happened to be a major beauty brand, turned their corporate event into a live fashion show! 

As fun as live entertainment and events that swap traditional stages for runways may be, Kitty went on to talk about the importance of aligning with brand guidelines and standards. It is important when working with vendors and event partners to make sure they know who you are as a brand, so the event makes sense. Otherwise, your event may leave your audience with more questions than anything else.

Win Buyers With Experiential Marketing

Dacia and Kitty switched gears a bit as they went on to talk about how “buying” has changed. People have so much information at their fingertips, buyers are more informed now than ever. “You really do need to bolster marketing,” Kitty says, as old sales tactics such as cold-calling are no longer as effective. Dacia piggybacked on the sentiment stating, “Marketing does so much of the preparatory work to get buyers choosing you or deciding that you are better than the other competitors or options that they have.” It seems that while there is always a need for sales, marketing is now playing a larger and more integrated role in teeing up customers and getting them ready for the sales process.

Kitty goes on to elaborate on how Heroic uses experiential marketing as a marketing AND sales tactic through our Please Welcome events! She explains how inviting clients and prospects to a Heroic-produced event gives them the opportunity to see Heroic’s STUDIO15 and, “see us doing what we do best.” It’s an immersive experience in which, “they get to know us as people, as professionals, and someone who they can look at and say, “Okay, yeah, I could see them being my production partner.” It gives event attendees the chance to “try before they buy.” 

Proper Planning Makes all the Difference

In event marketing, Kitty likes to remind people not to leave anything “undesigned.” She says, as a production partner, making sure every attendee in the crowd can see and hear is “table stakes,” yet we’ve all been to events where we’ve experienced distracting deficiencies in these areas. Heroic clients expect the best and that’s what they get from our team. But beyond the basics of AV, many moments within the production experience can make or break the final impressions of the audience. Kitty advises thorough planning through every component and every transition, thereby unlocking a truly flawless experience that your brand can be proud of. 

To discuss how Heroic Productions can help you with your next event, contact Kitty Hart.

To learn more, check out our guide to experiential marketing.

Heroic Productions: New Home of the Proto EPIC Hologram Machine

Posted on by McKenna LaFave

On June 22, 2023, Heroic Productions hosted its first ever Event Planner Happy Hour! This intimate event, intended specifically for event professionals, in STUDIO15 with help from our decor partner Festivities, was planned to showcase the latest and greatest in event technology. As attendees sipped on libations and snacked on crudité, the Heroic team went to work showcasing what was sure to blow their minds!

Introducing the Proto Hologram Machine!

While virtual events, LED, and wearable technology were, of course, all topics of discussion amongst ongoing and up-and-coming trends, Heroic had something new and exciting to unveil: Proto EPIC Hologram! One of the only Proto hologram machines in the area, Heroic is proud to offer a home base for this very cool technology. When it’s not out “on the road” in use for our clients, it lives at STUDIO15 and is available for demos and ideation. 

This 54”x87.5”x28.5” box is used for professional hologram “beaming” with high fidelity speakers, 4K video, and a touchscreen. Beam a 3D version of your logo, a product, or yourself from Proto to impress your event attendees. Whether your content is premade or live, using this technology makes it simple for you to capture whoever you choose to turn into a hologram for your next event!

Now, back to the June happy hour. Guests were jazzed to try the Proto hologram machine for themselves and jumped at the chance to see themselves as holograms! The room buzzed and ideas flowed freely as the discussion surrounded the endless possibilities of what this technology could provide in the events industry. From meet and greets with celebrities, to trade show activations, to keynotes delivered by renowned speakers – Proto invites a sensational and cost-effective way to interact with event guests with a WOW factor. 

photo using the Proto hologram machine
photo using the Proto hologram machine

Bring the Magic of the Proto to Your Next Event

To discuss ways in which you can incorporate this cutting-edge hologram machine into your next event, contact Kitty Hart.

To keep up with Proto, follow Transcend Media on LinkedIn and stay connected!

How to Measure Event Engagement for Your Next Corporate Experience

Posted on by KHart

Event success is as measurable as it is achievable—and if you have experience producing successful events, you know it’s all about event engagement. With engagement goals baked into your event strategy, you can effectively and accurately measure the success of your event.

But the age-old question remains: how do you quantify event engagement? 

Your purpose is your best metric. Do you want to increase sales? Cultivate relationships? Share a branding message? 

When your event has a clearly defined purpose, the metrics you’ll use to measure engagement will be easily definable. Engagement tools can help you learn whether attendees are moved to act on your purpose, helping you quantify event engagement. 

Post-event surveys

You may think it’s over when attendees walk away smiling and buzzing with compliments, but engagement goes beyond how attendees feel about the event. It’s what attendees do as a result of the event that matters. 

So, ask them what they’re doing post-event. A thoughtfully crafted post-event survey can generate meaningful feedback only if you ask the right questions. 

Put yourself in the place of your attendees when you develop your survey. Consider how you want them to be empowered in the days and weeks after an event. Net promoter scores help measure approval and room for growth, but more specific questions informed by clear goals—such as sales numbers, if applicable—can determine whether your attendees were properly engaged. 

Find ways to learn about attendees’ actions after the event, if any. Don’t be afraid to hear them say it was a waste of their time. Candid questions and responses are best: you’ll never know unless you ask. When you engage with emotional perception and understand how it motivates attendees, you get vital insights that will inform the strategy for your next meeting. At the very least, you want to know what held your attendees’ attention—and what didn’t.

Related Reading: Corporate Event Strategy – The secret behind a successful corporate event

Surveys for non-attendees

Event feedback shouldn’t stop at event attendees. Strong relationships with sponsors and speakers are just as meaningful—and measurable. Find out what your sponsors got out of an event, and don’t shy away from asking what they’d like to get out of the next one. You can ask about event messaging: was it clean and clear? Ask them if on-site teams felt supported by the venue and planners. 

How you ask questions impacts your results: the more thorough you are with your surveys, the better. Whether you’re sending out a survey as a mass email or setting up a call with your attendees, the effectiveness of event engagement data can vary significantly based on your approach to gathering it.

Event apps and social media

Many platforms support event management, and with those applications come helpful tools for measuring event engagement. The event app adoption rate is a valuable metric for understanding engagement levels. Your goals can determine any metrics you use beyond that.

For example, Whova provides tools to market your event, register attendees, and measure engagement with in-app polls and surveys. It can gauge how long attendees stayed at your event. Most in-event applications—EventBoard, BusyConf, Grupio, myQaa, TapCrowd, QuickMobile, SpotMe, Eventmobi, CrowdCompass, Attendify, and Pathable—can provide this kind of data and more.

Social media applications provide free data regarding click-through rates, post engagement, and page visitors. For example, LinkedIn metrics can provide information on social media traffic on the day of your event. Hootsuite and other social media performance tools can track the success of promotions across platforms and when attendees may have engaged with your event announcements. You can gain insight into when attendees clicked and why. If you experienced an engagement boost on social media after your event, social media tools can tell you exactly when it happened.   

If you allow your attendees to register for event updates, you can also offer them an opportunity to rate the speakers and programs they attend. With an in-event app, they can rate what they see within minutes of a session, providing much more accurate feedback than a post-event survey taken days after an event. You can use data to consider making changes to your next event if you find less-than-stellar engagement. 

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Raw numbers matter

While a thorough survey can provide invaluable qualitative data, sometimes the clearest indicator of event engagement is in the attendance numbers. Still, engagement tools in event applications can collect more detailed information on timing and demographic-related specifics. 

Maybe your attendees rushed to the ballroom for one keynote speaker, or perhaps your attendance numbers were inconsistent over the course of the event. If your attendees aren’t making it to every session, those numbers might also indicate factors that deter involvement—location, timing, personal preferences, or otherwise. Use this information to inform the strategy for your next event.

Related Reading: Heroic’s Guide to Corporate Event Strategies for 2022 and Beyond

Keep them talking

There are many ways to measure event engagement, but if the event ends with attendees taking action and speaking positively, you must capture these sentiments. Whatever insights you garner may be worth repeating with future events. 

Always ask the right questions, even if it’s uncomfortable. Consider how the results match your strategy and make adjustments accordingly. 

At Heroic, we focus on event strategy before any planning begins. That means success can be as accurately defined as it is measurable. Ask us the questions about event engagement you need answered, and we can build a strategy together. 

4 Types of Trending Hybrid Events

Posted on by McKenna LaFave

The ever-so-popular word “hybrid.” You’ve probably heard this word used in a number of ways. Hybrid cars, hybrid golf clubs, and of course, hybrid events.

But what exactly is a hybrid event?

A hybrid event is the combination of an in-person experience and a virtual experience. However, this broad term doesn’t quite explain the breakdown of the variety of hybrid events. To help, we’ve compiled a list of our definitions on different types of hybrid events.

Continue reading “4 Types of Trending Hybrid Events”

Use AV to Create Emotional Appeal for a Successful Event

Posted on by andrew

08-27-19_Emotional LightingEmotion is all about the senses. No matter the size or purpose of your next event, its emotional appeal is what will draw attendees in, keep them engaged, and give them an experience they won’t soon forget. Yes, your content is the foundation. But the way you highlight it and create an atmosphere around it make all the difference.

The pros do it in movies all the time. We don’t know the people on the screen, but somehow, we’re invested. Sure, there is a script and acting, but lighting plays a huge role in creating an environment that feels real.

Continue reading “Use AV to Create Emotional Appeal for a Successful Event”

A look back: Super Bowl LIVE 2018

Posted on by andrew

Nicollet Mall in downtown Minneapolis

It was one winter ago that the Heroic crew was braving the Minnesota elements in support of Super Bowl LIVE 2018, on 6 blocks of Nicollet Mall in downtown Minneapolis. As one of only two local vendors chosen to handle production for this huge event, we were proud to provide dynamic lighting throughout the entire site, on top of the IDS Center, and on the Verizon UP Stage, where local and national entertainment performed every evening of the 10-day run, regardless of weather conditions. Acts included Idina Menzel, Sheila E, Morris Day & the Time, Prince’s band – The Revolution, Jimmy Jam & Terry Lewis, The Jets, Ispo Facto, Vocal Essence, The Jayhawks, Dessa and many more.

Continue reading “A look back: Super Bowl LIVE 2018”

Delta Airlines’ B747 Farewell Tour

Posted on by andrew

Detroit / Seattle / Atlanta / Minneapolis

Logistics. Planning. And more planning. That’s what it took to pull off this before-Christmas whirlwind-around-the-country, 4 cities (Detroit / Seattle / Atlanta / Minneapolis) in 4-days farewell tour for Delta’s B747-400 airplanes. We supported BI Worldwide by providing the lights, audio and video/projection (notice the large projection screen in the shape of a tail fin!) for the hangar parties. How did we do it? It took two crews and two sets of gear, leap-frogging one another across the country, to pull it off. Some of our crew even had the exciting privilege of riding on the final leg of the tour! It was an honor to be a part of this historic event.

Continue reading “Delta Airlines’ B747 Farewell Tour”

X Games Party – Maxim & Indian Motorcycles

Posted on by andrew

Aria, Minneapolis

Maxim Magazine and Indian Motorcycles threw an exclusive “by invitation only” party at Aria during a recent edition of the X Games here in Minneapolis, and Heroic was there with over-the-top lighting and audio. We’ve put together a fun, time-lapse video of the set up and included images of some of the incredible motorcycles that were also on display at the party. What a night!